Frequently Asked Questions

What is the flag made from?
Each flag is constructed from individually shaped wooden pieces and finished in distressed red, aged white, and deep blue tones.


What sizes are available?
The Small measures approximately 8 × 12 inches, while the Large measures approximately 12 × 20 inches.


Will my flag look exactly like the photos?
Slight variations in color, texture, and wood grain may occur, giving every flag its own distinctive character.


Do you offer free shipping?
Yes. We offer free standard shipping on all orders within the United States.


How long does shipping take?
Orders are typically processed within 1–3 business days. Once shipped, delivery generally takes approximately 8–10 business days. You’ll receive tracking information as soon as your order ships.


Can I track my order?
Yes. Once your order ships, you’ll receive a confirmation email containing your tracking information.


Where do you currently ship?
At this time, Tom’s Workshop ships exclusively within the United States.


Can I change or cancel my order?
Contact us as soon as possible if you need to change or cancel your order. We’ll do our best to help, but changes cannot be guaranteed once processing has begun.


What if my flag arrives damaged?
Contact us promptly with your order number and clear photographs of the product and packaging. We’ll review the issue and help provide an appropriate resolution.


How should I care for my wooden flag?
Gently remove dust with a clean, dry cloth. Avoid excessive moisture, harsh cleaning products, and prolonged exposure to outdoor weather.

Still have questions?

We’re here to help. Send us a message and we’ll get back to you as soon as possible.

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